{"id":2177,"date":"2021-04-29T16:17:08","date_gmt":"2021-04-29T14:17:08","guid":{"rendered":"https:\/\/web4.maintaindesign.nl\/services\/"},"modified":"2021-04-29T16:17:18","modified_gmt":"2021-04-29T14:17:18","slug":"services","status":"publish","type":"page","link":"https:\/\/bijvank-services.com\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.9.0″ background_color=”#eaeaea” use_background_color_gradient=”on” background_color_gradient_start=”rgba(35,48,66,0.18)” background_color_gradient_end=”#233042″ background_color_gradient_direction=”360deg” background_color_gradient_overlays_image=”on” background_image=”https:\/\/bijvank-services.com\/wp-content\/uploads\/2021\/02\/banner.jpg” background_size=”initial” custom_margin=”||||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”50px||50px||true|false” custom_padding_tablet=”25px||25px||true|false” custom_padding_phone=”10px||10px||true|false” bottom_divider_style=”arrow2″ bottom_divider_color=”#FFFFFF” animation_style=”fade” module_alignment_tablet=”” module_alignment_phone=”” module_alignment_last_edited=”on|phone”][et_pb_row _builder_version=”4.9.0″ custom_margin=”-4%||||false|false”][et_pb_column type=”4_4″ _builder_version=”4.0.3″][et_pb_text admin_label=”Pagina titel” _builder_version=”4.9.0″ text_text_color=”#FFFFFF” text_font_size=”20px” text_line_height=”1.8em” header_text_align=”center” header_text_color=”#FFFFFF” header_2_font_size=”26px” header_3_font=”|700|||||||” header_3_font_size=”20px” text_orientation=”center” module_alignment=”center” custom_margin=”||||false|false” custom_padding=”||||false|false”]<\/p>\n

Services<\/h1>\n

More than 20 years of experience in various industries in case management, project management, process improvement and on the job training.<\/p>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Service Section” _builder_version=”4.9.0″ custom_margin=”64px||64px||false|false” custom_padding=”0px||0px|||”][et_pb_row use_custom_gutter=”on” make_equal=”on” admin_label=”Services” _builder_version=”4.9.0″ background_color=”RGBA(0,0,0,0)” custom_margin=”||64px||false|false” custom_padding=”0px||0px||false|false” animation_style=”fade” border_color_all=”rgba(0,0,0,0.27)” use_custom_width=”on” width_unit=”off”][et_pb_column type=”4_4″ _builder_version=”4.9.0″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”Services of Bijvank” use_icon=”on” font_icon=”%%57%%” icon_color=”#233042″ content_max_width=”650px” use_icon_font_size=”on” icon_font_size=”70px” _builder_version=”4.9.4″ header_level=”h2″ header_font=”|700|||||||” header_text_align=”center” header_text_color=”#233042″ body_font=”||||||||” body_text_align=”center” body_text_color=”rgba(35,48,66,0.5)” body_font_size=”17px” body_line_height=”1.8em” background_enable_color=”off” module_alignment=”center” custom_padding=”||||false|false” border_width_all=”0px” border_color_all=”#dddddd” border_style_all=”solid” border_color_top=”#DE6B58″ use_border_color=”on” border_color=”#dddddd”]<\/p>\n

Activities within different industries in the field of case management, in order to best match the required support in your company<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Service Section” _builder_version=”4.9.0″ custom_margin=”||94px||false|false” custom_padding=”0px||0px|||” global_module=”1512″ saved_tabs=”all”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” admin_label=”Services” _builder_version=”4.9.4″ background_color=”RGBA(0,0,0,0)” width=”70%” width_tablet=”” width_phone=”86%” width_last_edited=”on|phone” custom_margin=”|auto|32px|auto|false|false” custom_padding=”0px|0px|0px|0px|false|false” animation_style=”fade” border_color_all=”rgba(0,0,0,0.27)” use_custom_width=”on” width_unit=”off”][et_pb_column type=”1_2″ _builder_version=”4.9.0″ background_color=”#233042″ custom_padding=”0px|0px|0px|0px|false|false” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/bijvank-services.com\/wp-content\/uploads\/2021\/03\/marten-bjork-6dW3xyQvcYE-unsplash.jpg” title_text=”marten-bjork-6dW3xyQvcYE-unsplash” show_bottom_space=”off” _builder_version=”4.9.4″ _module_preset=”default” width=”100%” module_alignment=”center” custom_padding=”|0px||0px|false|true”][\/et_pb_image][et_pb_blurb title=”Support administration and service” icon_alignment=”left” content_max_width=”1280px” image_max_width_tablet=”” image_max_width_phone=”” image_max_width_last_edited=”on|desktop” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_text_color=”#FFFFFF” header_font_size=”18px” header_line_height=”1.4em” body_font=”||||||||” body_text_align=”left” body_text_color=”rgba(255,255,255,0.64)” body_font_size=”17px” body_line_height=”1.8em” background_enable_color=”off” module_alignment=”left” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”64px|64px|64px|64px|false|false” custom_padding_tablet=”” custom_padding_phone=”32px|32px|32px|32px|false|false” custom_padding_last_edited=”on|phone” border_width_all=”0px” border_color_all=”#dddddd” border_style_all=”solid” border_color_top=”#DE6B58″ use_border_color=”on” border_color=”#dddddd”]<\/p>\n

– Processing non-automated data in accordance with GDPR guidelines
<\/span>– Telephone contact point for service related questions (no call center)
-Questions answered in email or social media
– Preparation of quotations based on company standards<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.9.0″ background_color=”#233042″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/bijvank-services.com\/wp-content\/uploads\/2021\/03\/headset-on-black-background-call-center-home-offic-GVPNN2L.jpg” alt=”services” title_text=”headset-on-black-background-call-center-home-offic-GVPNN2L” show_bottom_space=”off” force_fullwidth=”on” _builder_version=”4.9.4″ _module_preset=”default” module_alignment=”center” custom_padding=”|0px||0px|false|true”][\/et_pb_image][et_pb_blurb title=”Customer service” icon_alignment=”left” content_max_width=”1280px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_text_color=”#FFFFFF” header_font_size=”18px” header_line_height=”1.4em” body_font=”||||||||” body_text_align=”left” body_text_color=”rgba(255,255,255,0.64)” body_font_size=”17px” body_line_height=”1.8em” background_enable_color=”off” module_alignment=”left” custom_padding=”64px|64px|64px|64px|false|false” custom_padding_tablet=”” custom_padding_phone=”32px|32px|32px|32px|false|false” custom_padding_last_edited=”on|phone” border_width_all=”0px” border_color_all=”#dddddd” border_style_all=”solid” border_color_top=”#DE6B58″ use_border_color=”on” border_color=”#dddddd”]<\/p>\n

Experience in:
<\/span>– logistics
– banks, insurers and intermediaries
– automotive industry<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” admin_label=”Services” _builder_version=”4.9.4″ width=”70%” width_tablet=”” width_phone=”86%” width_last_edited=”on|phone” custom_margin=”|auto|0px|auto|false|false” custom_padding=”0px|0px|0px|0px|false|false” animation_style=”fade” hover_enabled=”0″ border_color_all=”rgba(0,0,0,0.27)” use_custom_width=”on” width_unit=”off” sticky_enabled=”0″ background_enable_color=”off” title_text=”businesswoman-browsing-through-ring-binder-file-do-ZFBXJ5A” background_size=”contain” background_position=”bottom_left” background_enable_image=”off”][et_pb_column type=”1_2″ _builder_version=”4.9.4″ custom_padding=”|||” hover_enabled=”0″ custom_padding__hover=”|||” background_enable_color=”off” sticky_enabled=”0″ title_text=”businesswoman-browsing-through-ring-binder-file-do-ZFBXJ5A” background_image=”https:\/\/bijvank-services.com\/wp-content\/uploads\/2021\/03\/businesswoman-browsing-through-ring-binder-file-do-ZFBXJ5A-e1619695832865.jpg”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.9.4″ background_color=”#233042″ custom_padding=”64px||64px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||0px||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ custom_padding__hover=”|||” sticky_enabled=”0″][et_pb_blurb title=”Casemanagement:” icon_alignment=”left” content_max_width=”1280px” _builder_version=”4.9.4″ header_font=”|700|||||||” header_text_align=”left” header_text_color=”#FFFFFF” header_font_size=”18px” header_line_height=”1.4em” body_font=”||||||||” body_text_align=”left” body_text_color=”rgba(255,255,255,0.64)” body_font_size=”17px” body_line_height=”1.8em” background_enable_color=”off” module_alignment=”left” custom_padding=”0px|64px|0px|64px|false|false” custom_padding_tablet=”” custom_padding_phone=”32px|32px|32px|32px|true|true” custom_padding_last_edited=”on|phone” border_width_all=”0px” border_color_all=”#dddddd” border_style_all=”solid” border_color_top=”#DE6B58″ use_border_color=”on” border_color=”#dddddd” locked=”off”]<\/p>\n

Based on guidelines and software within your company:<\/span><\/p>\n

Automotive:
<\/span>– Handling warranty matters
<\/span>– Request pre-approval of repairs with regard to warranty handling
– Backorder management per case<\/span><\/p>\n

Logistics:
<\/span>– Create tracking reports, diagnose and take action where necessary (delay, loss, damage)
<\/span>– Contact with customers and network (in writing and by telephone)<\/span><\/p>\n

Financial services:
<\/span>– Experience with home damage claims handling
<\/span>– Preparing quotations On the job training in Dutch and English, in the field of customer conversations and sales; not industry related<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Fun Fact Section” _builder_version=”4.9.0″ background_color=”RGBA(0,0,0,0)” use_background_color_gradient=”on” background_color_gradient_start=”rgba(255,255,255,0.61)” background_color_gradient_end=”#ffffff” background_color_gradient_overlays_image=”on” background_image=”https:\/\/bijvank-services.com\/wp-content\/uploads\/\/2021\/03\/Bijvanklogo-bg.svg” background_size=”contain” background_position=”center_left” custom_margin=”|||” custom_padding=”0px||64px|||” locked=”off”][et_pb_row admin_label=”Service Section Title” _builder_version=”4.9.4″ custom_margin=”||||false|false” custom_padding=”0px||0px|||” animation_style=”fade” animation_direction=”top” saved_tabs=”all”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.9.0″ text_font=”Montserrat||||||||” text_text_color=”#747d88″ text_font_size=”16px” text_line_height=”1.9em” header_2_font=”|700|||||||” header_2_text_color=”#233042″ text_orientation=”center” max_width=”700px” module_alignment=”center” animation_direction=”bottom”]<\/p>\n

Frequently Asked Questions<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” _builder_version=”4.9.4″ width=”70%”][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”What software do you use? ” open_toggle_text_color=”#233042″ open_toggle_background_color=”RGBA(0,0,0,0)” closed_toggle_text_color=”#233042″ closed_toggle_background_color=”RGBA(0,0,0,0)” icon_color=”#233042″ _builder_version=”4.9.4″ title_text_color=”#233042″ title_font=”|700|||||||” title_font_size=”18px” body_font=”||||||||” body_text_color=”rgba(35,48,66,0.64)” body_font_size=”17px” body_line_height=”1.8em” background_enable_color=”off” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_color_all=”rgba(35,48,66,0.5)”]<\/p>\n

We use the software and guidelines as applicable within your company.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do you work on location?” open_toggle_text_color=”#233042″ open_toggle_background_color=”RGBA(0,0,0,0)” closed_toggle_text_color=”#233042″ closed_toggle_background_color=”RGBA(0,0,0,0)” icon_color=”#233042″ _builder_version=”4.9.4″ title_text_color=”#233042″ title_font=”|700|||||||” title_font_size=”18px” body_font=”||||||||” body_text_color=”rgba(35,48,66,0.64)” body_font_size=”17px” body_line_height=”1.8em” background_enable_color=”off” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_color_all=”rgba(35,48,66,0.5)”]<\/p>\n

At this time, the work will take place remotely. This is generally also preferred as it concerns support work<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_toggle title=”At what times are you available? ” open_toggle_text_color=”#233042″ open_toggle_background_color=”RGBA(0,0,0,0)” closed_toggle_text_color=”#233042″ closed_toggle_background_color=”RGBA(0,0,0,0)” icon_color=”#233042″ _builder_version=”4.9.4″ title_text_color=”#233042″ title_font=”|700|||||||” title_font_size=”18px” body_font=”||||||||” body_text_color=”rgba(35,48,66,0.64)” body_font_size=”17px” body_line_height=”1.8em” background_enable_color=”off” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_color_all=”rgba(35,48,66,0.5)”]<\/p>\n

The times when work will be done will be discussed in advance.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”In which region do you work?” open_toggle_text_color=”#233042″ open_toggle_background_color=”RGBA(0,0,0,0)” closed_toggle_text_color=”#233042″ closed_toggle_background_color=”RGBA(0,0,0,0)” icon_color=”#233042″ _builder_version=”4.9.4″ title_text_color=”#233042″ title_font=”|700|||||||” title_font_size=”18px” body_font=”||||||||” body_text_color=”rgba(35,48,66,0.64)” body_font_size=”17px” body_line_height=”1.8em” background_enable_color=”off” custom_padding=”30px|40px|30px|40px|true|true” animation_style=”fade” border_radii=”on|10px|10px|10px|10px” border_color_all=”rgba(35,48,66,0.5)”]<\/p>\n

We prefer to work within European time zones. Exceptions are of course negotiable.<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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